Last Updated: June 2026
International Oasis Gate LLC strives to provide fair, transparent, and customer-focused refund practices while complying with the policies of our travel, accommodation, transportation, ticketing, and payment partners.
Refund eligibility depends on the specific service purchased and the cancellation terms imposed by the relevant service provider.
Hotel and accommodation reservations are subject to the cancellation and refund policies of the respective accommodation provider.
Refund eligibility, cancellation deadlines, and applicable charges will be disclosed during the booking process.
Transportation bookings may be refundable, partially refundable, or non-refundable depending on the applicable provider’s fare rules and cancellation policies.
Event tickets, attraction tickets, and similar purchases may be non-refundable unless otherwise stated by the event organizer or service provider.
VIP Membership fees are generally non-refundable once membership benefits, platform access, or premium services have been activated.
Customers may request a refund for:
Refund requests must be submitted in writing to:
within fourteen (14) days of the transaction date unless a different deadline applies to the specific service purchased.
Customers are encouraged to contact Oasis Gate before initiating a payment dispute or chargeback.
Fraudulent or abusive chargebacks may result in:
Approved refunds are generally processed within seven (7) to thirty (30) business days, depending on the payment method, banking institution, and service provider involved.
All refund decisions are subject to verification, provider approval where applicable, and compliance review.